What's New details the latest release and enhancements added to everyCX.
Release XX.XX
Date: 2021.10.11
Summary: The latest release added engagement tracking enhancements to the admin portal this weekend. There are no changes to the end-user app.
Category: Admin Dashboard
Highlighted due-date information on Action Request feeds
Action Requests that are over due will highlight their due date in Amber. If the due date is in the future, then it will be highlighted Green. Expired items will also be indicated. This will help identify items that can be archived.
Category: Admin Dashboard
Clicking the Action Request on the Dashboard takes user to Edit page
This saves you having to go and find the item to update it.
Category: Admin Dashboard
‘Most Viewed’ now shows the number of Likes, and indicates expired content
Enhancement/Change description
Category:
Enhancement
Enhancement/Change description